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How can we consistently make a positive impression on others? This video shows you how...
A short video offering a simple technique for saying no in a positive and helpful fashion...

Top Ten Tips on...

Let's face it: we all can be very self-critical, and give ourselves a hard time. These 10 tips may help you break that spiral of negative self-talk.

The Grand National

Waiting, especially for perfection, may mean nothing gets started - and therefore completed - at all...

Top Ten Tips on...

How do you keep going if it's a struggle? Here are 10 ways you can incentivise yourself to maintain momentum and reward achievement

Top Ten Tips on...

Ten top tips focusing on the barriers we often have to overcome (and many of which are of our own making) in achieving what we want to achieve.

Top Ten Tips on...

Do you have a networking strategy or budget? Do you know who to include or why? Do you know how to use and extend your network?

Finding the Lever

Understanding someone's key motivation & drivers can convert repetitive failure to instant success...so focus on what they want, not just what you want.

Kirsty Bashforth

The book takes you through the key stages of building and maintaining a corporate culture, and there are scores of case studies to provide examples.
The triangle identifies and links three key factors that together make the most impact on customer satisfaction: service, support and staff...