How do you like to learn?
New L&D Resources:
Whether you do a task or not may depend less on its difficulty or content, and more on your motivation...open »
Effective Storytelling - Podcast
Customer Service Grid
The customer service grid outlines the four key factors your organisation needs to get right to please and retain your customers - your core and ancillary services, and your standards and targets in each of these areas.open »
Excellent video showing how hard it is for everyone if the disability is hidden...open »
" This is what learning is all about. Creating an energising, exhilarating, and refreshing learning environment that helps people learn. "
" The best course I have been on – and it will (I think!) change my life... "
- Manager, Merseytravel
" Brilliant! I could really relate to him and what he was saying. I wish I'd known some of this stuff before. "
" Get this trainer to do more sessions – this is one of the best I’ve done "
" I just wanted to thank you for your inspiration. Following your course I went from strength to strength. I am happy in my new post managing my team and having great fun. "
" More, more, more - a great way to raise teaching standards "