The Power of Language
the power of language... For anyone who wants to examine in more detail the power of the spoken and written word – how little things can make a big difference.
Appraisals
Positive Workplace Relationships
managing relationships... For anyone who wants to build and develop strong and positive relationships with others, and learn about ways in which to do this.
Managing Effective Meetings
meeting skills training... For anyone who wishes to learn how to make meetings more productive, effective and enjoyable.
Appraisal & Performance Reviews
appraisal training... For anyone with a role in the appraisal process… who wants to design/deliver an effective appraisal system that works well for the organisation and all staff.
Managing Performance
Managing Poor Performance
managing poor performance... For anyone responsible for managing others, and where there is a need to prevent poor performance or address it effectively.
Interpersonal Communication Skills (IPS)
ips training... For anyone who wants to understand and develop the key micro-skills and behaviours that help build and sustain positive relationships with others.
Giving & Receiving Feedback
feedback training... For anyone who wants to check out or improve their skills in giving and/or receiving feedback, and to develop key skills for giving blind spot feedback
Top Ten Tips on...
Giving Feedback
giving feedback... How to decide what to say when giving feedback, and how to say it… So that the impact is positive and effective for everyone involved.
Top Ten Tips on...
Managing Poor Performance
managing poor performance checklist... Your managing poor performance checklist: 4 key factors that are responsible for most poor performance, and how to prevent them and set up for success using the PIMST model.
Top Ten Tips on...
Coaching Skills
Coaching is a key skill set for most managers; here are 10 suggestions to help you coach effectively
Top Ten Tips on...
Performance Management
How to check that performance is truely poor, then identify the causes and address them, avoiding common pitfalls.
