Positive Workplace Relationships
managing relationships... For anyone who wants to build and develop strong and positive relationships with others, and learn about ways in which to do this.
90 minute, half & full day workshops
Interpersonal Communication Skills Workshops& IPS Training
Communicate more effectively with our interpersonal communication skills training.
It's both what you say, and how you say it - including body language. Our communication skills workshops will raise your awareness of, then build and improve on, your personal communication effectiveness.
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view availability & bookInterpersonal Communication Skills (IPS) Workshop Content
What are we talking about?
Essentially these 5 key skills: listening, recapping, questioning, body language, and rapport.
Listening skills
A toolkit of skills and techniques to help you listen actively, and make it clear to others that you are listening to them.
Recap: how to be impressive...
The absolute best way of proving that you have been listening - these courses will show you how to do it - reliably and with confidence.
Questioning skills
"What's the colour of your front door?" Whatever you were thinking, I bet you've now answered that question! These courses will demonstrate a range of question types, and prove just how powerful and important questions are.
Body language
A look at the various ways we communicate and express ourselves (often unintentionally) through body language... and how to do it positively.
Rapport
Developing good rapport is essential to starting and maintaining a positive relationship. This pod offers several ways to do it...
Who is IPS training for?
Our interpersonal skills training courses are ideal for anyone who wants to understand and develop the key skills and behaviours that are the backbone of good inter-personal communication. These courses are particularly useful for anyone who wants to:
Show others that you are clearly listening and paying attention.
Know how to use questions to engage the other person or group, and achieve positive results.
Use the key verbal tips and techniques that, though small, can make a huge difference to your relationship and results.
Know how to match and lead the other person or group to achieve greater rapport.
Prefer to talk to a human?
We'd love to (e)meet you. Book a video call now and we can have a vitual coffee and chat about what you're looking for.
schedule a chatInterpersonal Communication Skills (IPS) Workshop Activities
The three course options are essentially progressive; the short 90-minute course introduces the 5 key skills set, and shows the difference they can make; the half day course ensures everyone can demonstrate those skills; and the full day course then provides the opportunity for plenty of scenario-based practice.
Never 'death by powerpoint'
We always provide a variety of learning approaches in each of our workshops.
Each workshop typically includes learning input from the trainer, supported by a range of mixed media, interactive elements, discussion and group work. Most workshops also include case work and practical skill-development activities to apply the learning, with more time dedicated to this in the longer courses.
'Want more?' resource pack
In addition to providing a copy of any slide deck, we always provide a ‘want more’ section, of curated resources including book summaries, podcasts, downloads and articles.
learning recap quiz
good practice guide
reflection & consolidation
paired activities
core learning input
self-assessment questionnaire
role play & simulation
your ideas & suggestions
The course was over too quickly, and had definitely whetted my appetite. The ‘want more’ section was a brilliant additional support, allowing me to explore the topic further.
What are the benefits of IPS training?
Greater insight into how communication works
Improved 1-1 communicaton with colleagues
Effective communication saves time
Build rapport and positive influence
Communicate professionally, and with confidence
Understand the power of questions
Improve your body language
Communication Skills Workshop Frequently Asked Quesitons
Can anyone improve their communication skills?
Yes - by understanding how communication works - by what is said and how. Knowing how the little things - key words, phrases and tone of voice - can make a big difference.
How do I know how effective I am as a communicator?
A good question! Two obvious answers are by the response you get, or by someone's direct feedback. But there are other ways, and these courses will let you know what they are.
What's the first thing to do to be a good communicator?
We'd probably say listen; and show and prove you are listening. Did you know there are 6 levels of listening - where each shows the degree to which you have invested in listening?
How do I choose the best communication course?
If it's practice with feedback that's wanted, then the full day is the best option; if need to know more about the small differences that language and choice of words or tone can make, then the half day will provide that; if you simply want an overview, and knowledge of the key skill set, then the 90-minute option may be all you need at this stage.
Related courses & resources...
The Power of Language
the power of language... For anyone who wants to examine in more detail the power of the spoken and written word – how little things can make a big difference.
Giving & Receiving Feedback
feedback training... For anyone who wants to check out or improve their skills in giving and/or receiving feedback, and to develop key skills for giving blind spot feedback
Top Ten Tips on...
Added Value Language
The language we use with others and ourselves is crucial; these 10 tips offer ways of using language in a simple but positive way
Feedback, Performance & Workplace Relationships
'A Small Problem of Size'
An example of how what’s wrong is easy to put right, if only there’s
appropriate feedback. If someone doesn’t know, how can they be expected to improve?
Top Ten Tips on...
Coaching Skills
Coaching is a key skill set for most managers; here are 10 suggestions to help you coach effectively
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We'd love to e-meet you... let’s go for a virtual coffee :)
For workshops and coaching sessions, you can check availability & book using the form below. Pay now online, or later by invoice - it's up to you.
