Interpersonal Skills

For anyone who wants to understand and develop the key micro-skills and behaviours that help build and sustain positive relationships with others.
This outline is for the half day workshop... for an outline of the full day and bitesize (90 minute) version, please get in touch.

Learning Outcomes

Use a number of skills to communicate effectively with others
Use a range of questioning approaches to achieve positive outcomes
Show others that they know you are paying attention
Choose helpful words, phrases and body language

Content

Questioning skills
Listening skills
What you say, and how you say it
Body language

Learning Approaches

core learning input
self-assessment questionnaire
good practice guide
learning recap quiz
your ideas & suggestions
paired activities
role play & simulation
reflection & consolidation

We're always happy to customise... just get in touch :-)

NEW! We’d love your words to be here next time…
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