Managing Performance: Resolving Poor Performance

For anyone responsible for managing others, and where there is a need to prevent poor performance or address it effectively.
This outline is for the half day workshop... for an outline of the full day and bitesize (90 minute) version, please get in touch.

Learning Outcomes

Clarity on what constitutes poor performance
Identify and assess the main reasons for poor performance
Minimise the likelihood of it occurring
Assess whether exceptional performance is also an issue, and if so, know how to deal with it


Case study: what would you do?
is it poor performance? The PLUCKS checklist
4 main reasons for poor performance
Can high performance be poor performance?
Case work

Learning Approaches

core learning input
open discussion
your ideas & suggestions
group activities
paired activities
facilitator’s ideas & suggestions
role play & simulation

We're always happy to customise... just get in touch :-)

A real eye opener!”
- Senior Manager, Merseytravel

You might like...

For those who want to identify the range of management styles typical in their role; assess their own match against these styles; and consider how effective each style might be to be successful in their role
Anyone with a current management role, or aspirations to one, who clear understanding of roles, responsibilities and required skills. This workshop also provides opportunity to assess current competencies to identify areas for development.
Most conversations become challenging due to three key factors. This video offers explanations of what they are, and how to manage them effectively
learning finder