Managing Performance: Resolving Poor Performance

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For anyone responsible for managing others, and where there is a need to prevent poor performance or address it effectively.
This outline is for the half day workshop... for an outline of the full day and bitesize (90 minute) version, please get in touch.

Learning Outcomes

Clarity on what constitutes poor performance
Identify and assess the main reasons for poor performance
Minimise the likelihood of it occurring
Assess whether exceptional performance is also an issue, and if so, know how to deal with it

Content

Case study: what would you do?
is it poor performance? The PLUCKS checklist
4 main reasons for poor performance
Can high performance be poor performance?
Case work

Learning Approaches

core learning input
casework
open discussion
your ideas & suggestions
group activities
paired activities
facilitator’s ideas & suggestions
role play & simulation

We're always happy to customise... just get in touch :-)

A real eye opener!”
- Senior Manager, Merseytravel

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