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Performance Management
How to check that performance is truely poor, then identify the causes and address them, avoiding common pitfalls.
Search Results
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Influencing Skills
How to create a positive impression, build credibility, likeability & affinity... to deliver positive influence consistently & authentically over time.
Provocation Response
& Ownership
Whatever the provocation, you own your response. So the difference is mainly in your response, which you can do something about....
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Challenging Conversations
3 key factors that make conversations challenging, including context, them and you, and how to manage all 3, before, during and afterwards
Choose Your Response
When the other person's behaviour is challenging, you need to respond effectively. This video shows you the options you have, and why some will serve you and the conversation better than others.
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Giving Feedback
How to decide what to say when giving feedback, and how to say it… So that the impact is positive and effective for everyone involved.
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Tackling Negativity
You may have to deal or work with someone who seems to be very negative in their approach. Here's what you can do...
Searching for a Van
Vulnerability, Honesty & Being Human
One of my most embarrassing moments, professionally, and how through the empathy and support of those I let down, I learned some massive lessons…
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Receiving Feedback
The other end of feedback…all feedback is useful, if you know how to use it. This podcast will help you make the best of any feedback you receive…
Currencies Questionnaire
Psychological Safety Audit
Psychological Safety Actions
